真正發自內心的和善

和藹親切不能是假腥腥，不能是一種可笑的外衣；它必須打從心底為弟兄們的益處而著想。仁慈的人，也會十分容易客氣待人。真正發自內心的和善，會產生好話、好的意願、有禮貌、體貼和温柔。

Amiability cannot be a ridiculous paint; it must proceed from «good thinking and good desire» for one’s brothers. From benevolence to courtesy there is only one step. From good heart proceed good words, good wishes, courtesy, concern and delicacy (BM, p. 101).